Policy Framework

FlyDesk and SellerGST collect and verify identity documents in compliance with Indian regulatory standards and data protection laws. Clients are required to submit:

• PAN Card (mandatory for GST-related services)
• Aadhaar Card or Passport (for identity verification)
• Business Registration Certificates (if applicable)

Verification Process:

• Documents are uploaded securely via our web portal or collected during onboarding.
• We validate submitted documents using authorized verification tools or APIs.
• All data is encrypted, securely stored, and only used for onboarding, compliance, or legal reporting as required.
• KYC documents are retained for the duration of the service relationship and securely deleted upon closure, subject to any statutory retention obligations.

We take your privacy seriously and never share your documents without consent.

FlyDesk Projects welcomes collaborations through its Franchise and Partner Expansion Model. We offer the opportunity to operate FlyDesk locations in new cities and regions under a structured agreement that ensures brand consistency, service quality, and operational efficiency.

Eligibility Criteria:

• Proven experience in real estate, logistics, co-working, or facility management
• Local business license and ability to meet state-level compliance norms
• Financial capacity to build or lease commercial space

Franchise Benefits:

• Use of FlyDesk brand, technology, and operational SOPs
• Support with lead generation, onboarding, and marketing
• Revenue-sharing or fixed rental agreements depending on model

Responsibilities:

• Maintain operational quality per FlyDesk brand guidelines
• Provide regular service updates and access for compliance audits
• Ensure GST, warehousing, and client onboarding processes are properly managed

To explore franchise or partner opportunities, email: partners@flydeskprojects.com

At FlyDesk Projects and SellerGST, we value transparency and client satisfaction. Our refund policy is designed to be fair, while accounting for services that involve compliance, government registration, or operational setup.

Refund Eligibility:

• Refunds may be processed if the requested service has not been initiated or activated.
• Services involving government fees (e.g., GST registration, PPOB issuance) are non-refundable once the application has been filed.
• Warehouse or office bookings are refundable if cancellation is requested at least 3 business days before the scheduled start date.

Non-Refundable Services:

• GST or legal compliance filings already processed
• KYC verifications and documentation services completed
• Setup charges for warehouse infrastructure or dashboard access

Refund Timeline:

• Eligible refunds will be processed within 7–10 business days from the date of approval.
• Refunds will be issued to the original payment method used at the time of booking.

To request a refund or raise a concern, please email support@flydeskprojects.com with your registered details and service reference number.